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SumTotal Australia & New Zealand Privacy Policy

SumTotal Australia & New Zealand is committed to protecting your privacy and earning your trust. This policy discloses the privacy practices for the SumTotal Australia & New Zealand web site (www.sumtotal.com.au). We use the information we collect about you from the SumTotal Australia & New Zealand site to process orders and to provide a more personalised experience as you use our products and services. This policy explains how your personal information is safeguarded. It is our intent to give you as much control as possible over your privacy and personal information and the use we make of it in our business. This policy may change, so please check back from time to time.

What kinds of personal information does SumTotal Australia & New Zealand collect?

In general, you can visit SumTotal Australia & New Zealand on the Web without telling us who you are or revealing any personal information about yourself. The more information you volunteer (and the more accurate it is), the better we are able to customise your experience. We ask for information from you in several ways from different parts of our Web site.

We ask for personal information from you when you become a registered user of the SumTotal Australia & New Zealand site. You are required to register and receive a logon name to be able to access and use certain features of the SumTotal Australia & New Zealand site. We also request certain other optional information that will enable us to provide you with a more personalised experience when using the SumTotal Australia & New Zealand site. We will let you know what information is optional, and you decide whether or not you want to provide that information or to receive newsletters or third party correspondence.

In the course of using our site, we automatically track certain information about you. This information includes what type of browser you are using. This information may include the URL that you just came from and the next URL you go to, regardless of whether these URLs are on our Web site or not. It also includes your IP address. SumTotal Australia & New Zealand uses this information to identify broad demographic trends that may be used to provide information tailored to your interests.

We also monitor customer traffic patterns and site usage to help us refine and improve the design and layout of our SumTotal Australia & New Zealand site and the user experience.

If you send us personal correspondence, such as e-mails or letters, we may keep a record of that correspondence. We also periodically ask users for feedback that we use to improve our service and products and add new features. If you respond to these requests, we may keep a record of your response. We also collect IP addresses for system administration.

How does SumTotal Australia & New Zealand use my information?

We collect personal information to give you a customised experience and to help SumTotal Australia & New Zealand understand its customers better. SumTotal Australia & New Zealand does not sell, trade, or rent your personal information to others. In the future, we may choose to do so with trustworthy third parties if you consent to receiving newsletters and correspondence and e-mails from third parties on the registration page on our Web site.

We use the personal information you give us to provide you with up-to-date information about SumTotal products and services. We may use the information we collect to notify you from time to time about important functionality changes to the Web site, new SumTotal services and products, and special offers we think you will find valuable.

When you provide us with personal information to enter a contest or promotion sponsored by SumTotal Australia & New Zealand or its partners, we use this information to administer the contest and notify winners. We store all information relating to such contests and promotions.

We will deliver targeted advertisements to our customers using the personal information you give us. Third parties provide us with advertisements and identify an audience they want to reach. We may display these advertisements on our Web site to people who fit the criteria. We do not allow advertisers to have access to individual account information. These advertisements are usually banner ads and promotional e-mails. You will only receive e-mail announcements of special offers if you have asked to receive newsletters and/or third party information when registering on our Web site. You can change your preferences at any time.

We also research our users� demographics, interests, and behaviour based on the information you give us. We compile and analyse this information on an aggregate or anonymous basis. We use the IP addresses we may collect to report aggregate or anonymous information to our advertisers.

Who collects information?

When you supply personal information on the SumTotal Australia & New Zealand site, you share that information only with SumTotal unless you are specifically told otherwise. If a company other than SumTotal Australia & New Zealand is gathering or maintaining your personal data from our Web site, you will be told before it is collected or transferred. You can always choose not to share the information.

When companies other than SumTotal Australia & New Zealand sponsor promotions, data collected on the SumTotal Australia & New Zealand site in connection with these promotions may be shared with the sponsor. Once again, if this is the case, you will be notified before the data is collected or transferred, and you can decide not to participate.

If you leave our Web site using links to go to other third party Web sites, those third parties may gather information about you. This privacy policy does not cover the practices of those businesses.

Does SumTotal Australia & New Zealand share my information?

Other than as stated in this policy, SumTotal Australia & New Zealand does not disclose any of your personal information to third parties without your permission. Read the following sections to learn more.

Business partners and sponsors -- SumTotal Australia & New Zealand may disclose your personal information to business partners or sponsors, but you will be notified beforehand and will be able to choose not to share your information. Many promotions give you the chance to request additional information from the sponsors. When you ask for more information, you give SumTotal Australia & New Zealand permission to send your personal information to the sponsor so they can fulfil your request. Much of the time, only your e-mail address will be shared. You will be notified if more information will be shared, and you can choose not to share the information.

Third-party data and aggregate data -- SumTotal Australia & New Zealand may disclose aggregated or anonymous statistics (for example, the percentage of users from New South Wales) to prospective partners and advertisers and for other lawful purposes.

Other situations -- SumTotal Australia & New Zealand also may disclose your information where disclosure is necessary to identify, contact, or bring legal action against someone who may be causing injury to or interference with our rights or property rights, the users' rights, or others� rights. In the same way, SumTotal Australia & New Zealand will disclose information when we reasonably believe disclosure is required by law or to comply with a legal process served on SumTotal Australia & New Zealand or its web site. We may disclose your personal information in the good faith belief that we must act under exigent circumstances to protect the personal safety of users of the SumTotal Australia & New Zealand site, or the public.

Do I have a choice about how my information is gathered, used and distributed?

Yes. When you log in or register with SumTotal Australia & New Zealand, you can choose to receive newsletters, information, and e-mails from SumTotal Australia & New Zealand, SumTotal Systems and third parties. If you change your mind, you can simply update your account information on our Web site so that the information will not be sent. It's your choice.

Some of our promotions may request your e-mail address so that you can receive periodic updates about the status of the promotion. When you participate in these types of promotions, you will automatically receive promotion-related e-mail; however, you can choose the no-e-mail option that some promotions offer. Occasionally these promotion-related e-mail messages may include targeted advertisements.

You can make decisions about cookies. You can modify your browser preferences to accept all cookies, be notified when a cookie is set, or to reject all cookies. If you decide to reject all cookies, you cannot participate in SumTotal Australia & New Zealand services that require registration to participate.

We will notify you any time we want to transfer the data we have collected or share it with a third party, and you always have the option to forbid the transfer.

What security precautions does SumTotal Australia & New Zealand take to protect me?

Your SumTotal Australia & New Zealand account information and profile are password-protected so that you are the only one who has access to your personal information. You can edit your account information and profile by using your logon name and password. We recommend that you follow these guidelines to protect yourself:
 
Do not tell anyone your password. If your password has been compromised for any reason, you should immediately change your password.

Do not respond to unsolicited e-mail by giving your password, even if the e-mail claims to be from us. SumTotal Australia & New Zealand will never ask you for your password in this way.

When you are done using the SumTotal Australia & New Zealand site, sign out of your account and close your browser window.

No data transmission over the Internet can be guaranteed to be 100% secure. Although we are committed to protecting your personal information, SumTotal Australia & New Zealand cannot ensure or warrant the security of any information you send to us or from our online services, and you do so at your own risk.

What are cookies and how does SumTotal Australia & New Zealand use them?

Part of our customised service involves using �cookies� so that we can immediately recognise you, determine when you - or someone using the same browser you previously used - revisits SumTotal Australia & New Zealand, and to provide a more personalised experience. A "cookie" is a chunk of data that is sent to your browser from a web server and stored by your browser on the hard drive of your computer. Your browser settings must be set to accept cookies before you can login or customise. Most browsers are set up to accept cookies, but you can usually change your browser settings to refuse them. SumTotal Australia & New Zealand does not use cookies to retrieve personal information about you from your computer. This policy does not cover the use of cookies by any advertisers on our Web site.

SumTotal Australia & New Zealand uses cookies to:

Locate your name and account information when you log in to our Web site so that you can access your account information. When you log in, the cookie is set, and when you sign-out, the cookie is modified.

Estimate the size of our audience. Each browser that accesses SumTotal Australia & New Zealand is given a unique cookie, which is used to calculate how many people return to our Web site, compare the number of registered and unregistered visitors to our site, and use customer interests and behaviour to target our advertisements.

Help SumTotal Australia & New Zealand partners track visits and complete business transactions. This information is sometimes called "clickstream" or "click trail."

Track the way you use our promotions, contests, and sales. When a SumTotal Australia & New Zealand-hosted promotion uses cookies, the information written to the cookie tracks the user�s progress through the promotion (for example, entries, submissions, and status in prize drawings).

Measure the traffic to various areas of the SumTotal Australia & New Zealand site. We measure the areas of the network of Web sites you visit and your visiting patterns in the aggregate. This research helps us understand the ways in which our customers are alike and the ways in which they differ. We may use this information to personalise the information and design in our Web site.

What about the privacy of children?

SumTotal Australia & New Zealand is a general-audience Web site and does not request the age of its customers. SumTotal Australia & New Zealand does not knowingly collect any personal information from children. If a child wants to log in or register at our site, we prefer that a parent or guardian do so instead of the child. In this way, we have a parent or guardian's consent before we gather any information from the user.

 
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