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Custom Content Development

True creativity is born out of being inventive within real-world constraints – we’re confident that you’ll be impressed with the creativeness running through the SumTotal courseware solutions team.

AITD National Awards 2008 FinalistAt SumTotal, our team of highly skilled eLearning designers and developers can not only meet any online learning challenges that come our way, but we have developed a reputation of doing it with innovation. Finalists in the AITD National Awards 2008, we've demonstrated our commitment to finding solutions that are cost-effective, flexible and increase learner satisfaction and business outcomes.

Every business is unique. When courses need to be adapted or developed for your business, our Courseware Solutions Team will work closely with you to understand your specific needs and objectives. As part of our service, we can also gather information to assess your return on investment and then recommend the best mode of delivery – we understand some courses are not suited to eLearning at all, whilst others may be more suited to a blended approach.

If an eLearning approach suits your business requirements, we then work closely with your subject matter experts to develop content, assessment and reporting strategies to meet your training objectives. After rigorous testing to ensure usability and effectiveness, your course can be deployed via your LMS or ours.

Our Aim

Our aim is to provide scalable, flexible and robust online learning solutions that are practical to your business requirements. It’s always exciting to achieve the ‘wow’ factor; however, we understand that this is sometimes not appropriate in a business environment.

One of our key strengths is in the diversity of our solutions, including training on regulatory and compliance topics, as well as online educational courses in technology, management, HR and leadership skills.

Our Products and Services Offerings

SumTotal provides the following products and services to our clients:

  • Custom courseware development services
  • Access to legally-reviewed online compliance courses consisting of:
    • Anti-money Laundering
    • Business Continuity Planning
    • Code of Banking Practice
    • Consumer Credit Code
    • Discrimination & Harassment
    • Fraud Awareness
    • Occupational Health & Safety
    • Privacy Act
    • Trade Practices Act
  • Access to off-the-shelf online learning courseware and libraries available through our partnerships with reputable courseware providers

Our Approach to Content Development

There are three main phases in our development of eLearning. You will be allocated a Project Manager who will liaise directly with you and will be your single point of contact for the duration of the project. During each phase of the project, we consult extensively with you to ensure that deliverables are proceeding according to your requirements.

Our simple three phase development approach is shown below. Click on the arrow to see the phases.

Our Clients

SumTotal’s clients reflect a diverse mixture of industry sectors. Here’s a snap-shot of some of our clients:

  • Adelaide Bank
  • Aon
  • Australian Business Lawyers
  • Bank of Queensland
  • Bankwest
  • Bluescope Steel
  • Bunnings
  • Centrelink
  • Fitness First
  • Fosters
  • Macquarie Bank
  • Mortgage Industry Association of Australia
  • National Australia Bank
  • Oracle Corporation
  • Pharmacy Guild
  • Sagem
  • SP AusNet
  • Tabcorp
  • Telstra
  • Toyota
  • Westpac Banking Corporation.


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